Handling of Personal Information
We ask you for personal information only when it is needed to respond to your requests for information. Gerriets International, Inc. does not share, rent, sell or trade personal information, including e-mail addresses, that identifies our customers and Website visitors to third parties. We may use this information to contact you to ensure that you are satisfied with our products or services, to learn about any ideas you might have to improve our offerings, or to bring to your attention additional offerings or services we can provide to you. In those cases, you will have the opportunity to opt out of such communication.
Gerriets International, Inc. use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
This Website may contain links to other third-party Websites. Please be aware that Gerriets International, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
Gerriets International warrants all equipment manufactured by us to be free from defects in material and workmanship for (1) year from date of delivery. At our discretion, we will repair, replace or refund the purchase price of standard equipment. Custom equipment will have defective parts repaired or replaced at our discretion. In the case of TUBE, MEGASCREEN, MEGASCREEN TOUR, STRATUS, CHAIN BEAM and CUE-TRACK motorized equipment, the one-year warranty is contingent upon the installation and commissioning by a qualified Gerriets Installation Supervisor. Failure to obtain Installation Supervision Services and Training will void the warranty. No claims will be honored for equipment which has become defective due to misuse, abuse, accident, Act of God, alteration, vandalism, improper storage, improper installation or improper maintenance. Ordinary wear and tear is excluded. We make no implied warranties of any kind, including warranty or merchantability or warranty of fitness for a particular purpose, all of which are expressly disclaimed. We will not be liable under this warranty for consequential or incidental damages of any kind, including damages due to lost profits, loss of use, delays, personal injury or property damage.
Gerriets International warrants all fabric supplied by us to be free from defects for (1) year from date of delivery. In the case of flame retardant fabrics, there is no warranty on the life of the flame retardancy as it is dramatically affected by atmospheric condtions such as temperature and humidity. No claims will be honored for fabric which has become defective due to misuse, abuse, accident, Act of God, alteration, vandalism, improper storage, improper installation or water damage.
Custom Made Drapery & Soft Goods
Gerriets International warrants all custom made drapery and soft goods manufactured by us to be free from defects in material and workmanship for (1) year from date of delivery. In the case of flame retardant draperies and soft goods, there is no warranty on the life of the flame retardancy as it is dramatically affected by atmospheric condtions such as temperature and humidity. No claims will be honored for drapery and soft goods which have become defective due to misuse, abuse, accident, Act of God, alteration, vandalism, improper storage, improper installation or water damage.
Custom Made Projection Screens
Gerriets International warrants all custom made projection screens manufactured by us to be free from defects in material and workmanship and be uniform in transmission for (1) year from date of delivery. No claims will be honored for custom made projection screens which have become defective due to misuse, abuse, accident, Act of God, alteration, vandalism, improper storage or improper installation.
All warranties above are not effective until the goods and products sold have been paid in full.
All goods must be paid in full before shipping. Payment via major credit card (American Express, Visa, Mastercard, Discover), Wire Transfer, Cash or Electronic Check. In the case of custom orders, a 50% deposit is required with the balance due at time of shipping. 7% New Jersey sales tax will be added to orders shipped within the state of New Jersey unless a valid NJ resale certificate or tax-exempt certificate is supplied. All goods remain the property of Gerriets International until paid in full.
1.3 return policy:
- All goods must be returned within 14 days of receipt of order.
- A 25% restocking charge will be applied to all returns.
- All returns must be pre-approved by Gerriets International.
- There are no returns on cut yardage of merchandise, custom orders or custom made soft goods or projection screens.
- Customer must pay shipping charges on all returns.
- Credits/refunds will be issued after inspection of goods once returned.
1.4 shipping policy:
Gerriets International can ship to most addresses worldwide. Depending on your need, we have shipping partners that can accommodate most any request. Most stock orders will ship within 24-48 hours.
- All shipping charges F.O.B. our warehouse in Ewing, NJ 08638
- Unless otherwise requested, all orders are shipped via UPS.
- Other carriers such as FedEx can be used at the customer’s request.
- For oversize or heavy weight shipments, we have a number of freight partners that can be used.
- All shipping charges are normally pre-paid and added to the customer’s invoice.
- Upon request, we will bill shipping charges to the customer’s account number.
- All shipping charges F.O.B. our warehouse in Ewing, NJ 08638
- All shipping charges must be paid in full prior to goods shipping.
- All orders will be shipped via UPS.
- If order cannot ship via UPS, we will find the appropriate method and communicate that method before we ship.
- Customer must supply customs broker information for shipments not using UPS.
Questions or Comments
If you have any questions about this policy, please contact:
130 Winterwood Avenue
Ewing, NJ 08638 – USA